All of our designs are handmade and customized in Austin, Texas. Customer Stories Resources Open Source GitHub Sponsors. and great size for my wider shelving. Awesome work. They provide smart cards and software design and production. This was purchased as a housewarming gift, so sent directly to recipient. This legitimate data privacy tool officially requires brokers to remove your data on your behalf. I was offered a refund, did not receive that. Items arrived 14 days after their original "delivery date" and one of the items was missing. (Glacier National Park, model). Nice piece, well made, looks great. The customer service team was responsive and shipping was superior to Alaska. by . Fade-resistant and rust-free, this piece is ready to go for both indoor and outdoor use and will stand up to rain, sunshine, and other elements. I tried emailing and calling, no response to my email and their phone line is just a message machine. It goes against our guidelines to offer incentives for reviews. Thank you for clarifying which side is the back side & for the extra gift of the name plate! Awesome product. Other newsletters like the information of Coupon and hot items will also be sent to you by email. we went with the larger size and it is easily visible from the street. Login Affiliate Login. Easy to hang - we used Command Strips. The buyers use your personal data to change your rates, send spam emails and targeted ads, and, for telemarketing calls. I love the way the four elements look on a floating wall in my living room and I'm thrilled they were on sale. Absolutely thrilled! Being an organized person, I placed an order for over $200.00 on October 9th for a milestone birthday for someone special, expecting it . Personalized metal address sign! Read customer reviews and common Questions and Answers for Metalplex Part #: HAS1000 on this page. I was worried because it took awhile to come and I had read some bad reviews. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Ordered 3 pieces from them. Still waiting. I replied to them that was incorrect as we had communicated via email a month before. I was upset when it arrived, it was bent from shipping. My husband and I are having a cabin built and have had numerous pieces made by them. Here's how to know if a travel website selling, If you are an avid traveler, beware of the new TSA PreCheck Scam. Will be great once I get my living room all organized. Customers and MetalPlex will be both glad to see the Discount Code at special festivals. You will not have to return the misspelled item. Came with everything needed to hang. Common. Beautiful picture of wolf. It took me a while to actually order it, but they were always quick to respond and help when I asked. It looks great on my wall. Well, add one more victim to Metalplex's deceiving advertising! The metal art looks exactly like it does online. 06:39 PM. We did order a surprise box and it looked like a truck ran over it during the shipping process. We absolutely love it. I wish I would have looked at reviews beforehand. Thanks MetalPlex! It originally got lost in the mail. We did order a surprise box and it looked like a truck ran over it during the shipping process. Joining their email list is another way to stay up to date on the newest Metalplex . We have gained wide market popularity as our products are obtained from reliable vendors of the market, who use premium quality raw material in manufacturing these products. With Surfshark, this is not happening. Light weight, well packaged and easy to mount. I am EXTREMELY satisfied with my experience! We love this piece of art. Already recommended to company to several friends. This is the medium size. Metalplex Kitchen Factory is a family-owned and operated custom Stainless Steel Fabrication business located in Bahrain for over 5 years. We opened it and it's perfect. The shop custom made this metal art to my specifications and it turned out just right for my project. The following is the return process: Since you ask for a return and MetalPlex also agrees to it, you will be allowed to fill the return form. The pins hide themselves well. Very light weight. Find out how we combat fake reviews. So far they have not replaced it either. Thank you! Call again, takes 5 calls over 2 days to get in touch with someone. Verizon Fios: 1.800.VERIZON, and Verizon Prepaid: 1.888.294.6804 Find the registry entry at metal-plex.com and then join them to be a member. Thanks! They keep sending the same auto answer every week. Online Retailer in Austin, TX. They havent shipped the missing item yet. If I could give 6 stars, I would. Already recommended to company to several friends. I was thinking that this was going to be a heavier metal but its even better. We offer free shipping to the U.S.A.. Join MetalPlex and be a member here, and you can surely receive good Discount Code for your first purchase. is backordered and will ship as soon as it is back in stock. Upon reviving this item we were missing the letter E, I emailed the company and was given a response within minutes and the missing E arrived at my door in a couple of days. Perfect! Our current turnaround to ship out orders is 5-7 business days, plus USPS/*** Priority transit time is approximately 3-5 days. My experience has been exactly the same: Delays, and ZERO communication. They create a mailing label but never send the product. And they will provide an estimated delivery date for each item in your luggage. It looks like a wall decal it's so thin! The quality is great and I love the sign. The Coupon of MetalPlex can save you money when buying Cellphones. Arrived Damaged and VERY cheap material. I emailed them and they made the correction and it came out exactly as I wanted it! The item arrived promptly and packaged very well. - Black / 12, Name Monogram Address Sign-Metal Wall Art. We love our mountain wall art! Call, chat, or visit a nearby store to talk to our customer support team for your wireless & home services and devices. I can say that this company responded quickly to my MANY inquiries about non-delivery. The seller was kind and prompt in responding to an inquiry I had about shipping delays (due to the holidays). MetalPlex mainly provides electronic gift cards ranging from $10 to the $100. Told us they would have the missing item shipped out asap. Access Support from the Arlo App. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. The Scam Detector VLDTR is not a vanity tool. They then provided me with a *** tracking number that only stated that "Label Created". Love MetalPlex Customer Service too!! I received my order so fast!! Clear All +2 Colors | 3 Sizes Available in 3 Colors and 3 Sizes. Com his name is Robert Slattery from Metals.com chase.com and he lives now in Seattle Washington and now he owns a real estate company first thing he said that they were huge supporters of Sean Hannity and . For personalized support specific to the Arlo products you own, access Support from within the Arlo iOS or Android App. It took over two months & several emails to get my complete order. Beautiful piece! Of the 12, one came in broken. I will definitely purchase from Metalplex again. Thanks for the great product. on WhatsApp. How many stars would you give metal-plex.com? Ive been looking for a large statement piece for my home office and this will be perfect! Quality is terrific. You can choose our standard version or we also have a drop down menu above that allows you to add optional LED lighting. Domain age, Alexa rank, HTTPS valid, Blacklisting, SSL certificates, Source code, Location, IP address, WOT Trustworthiness, Spam reports, Advanced technology, Privacy Policy, Terms of Use, Contact options, how to remove personal info from the Internet, How to Tell If An Online Transaction Is Safe, 7 Surefire Ways to Spot if a Website is Safe to Use, How To Remove Your Personal Information From The Internet, How To Tell If Someone Is Scamming You Online. thank you! Lightweight polymey. On holidays, the Discount Code is normally different from the regular promotion, and it can be heavily discounted. Of the 12, one came in broken. I certainly would never send a product like that out to a customer. The pieces are scratched up. Took a few days to ship out but worth the weight. Truly, amazing customer service and beautiful craftsmanship.Suzanne Thomas. We love how this came out for us. Here is why you should get it now: Awesome, right? All of our pieces are handcrafted in Austin, Texas. When I first saw the MetalPlex art, I was very intrigued and thought, "What a Unique Gift". Took a few days to ship out but worth the weight. Would definitely buy from this company again. Find out how we combat fake reviews. It came very nicely wrapped, no bent tips. BBB Business Profiles are subject to change at any time. MetalPlex is committed to the highest level of the quality and excellenc and the company supports the every product manufactured. Then sell them to third parties, such as insurance companies, banks and other marketing agencies. Would recommend and use again! Please send us a message to request your custom order. As metal-plex.com is listed under the Wall Arts industry, here is an excerpt taken from their website: This website is trendy, and either has extensions in many languages or login credentials on the homepage. Perfect center piece for our fireplace. Were happy to answer any questions you have or provide you with an estimate. Surfshark has a super powerful antivirus program. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Love our mountains! I took a chance to see if Matt could create something for me so I sent him a few pictures of Mt hood and was blown away with the delivery! Thank you, Wendy, Limited Edition Glacier National Park Bear - Metal Wall Art. Don't just take our word for it, ask our 50,000+ customers! I just want to say thank you so much! How safe and trustworthy is it? As soon as my husband puts it up I will send a picture. Do not purchase from here. I contacted them to cancel the order and I contacted my credit card company to dispute the charge. You can use the exclusive Discount Code and promotions on your birthday. Try here for Sales: 1.800.225.5499 For Customer Service: 1.800.922.0204. Would definitely recommend!! After not receiving the product or a tracking number I contacted the company via email asking for an update. Got it for my brother in the army do he would have a little piece of home. Make an appointment with a courier in advance to pack the goods and return them back together. It's already been shipped and I can't wait till it arrives! Great quality. Looks great on our stairs, great against the white shiplap. Love it. We contacted customer service and she was very helpful - made some suggestions how to fix it and it looks perfect now. Customer service was great. When my package did arrive at my doorstep, I was so happy with the craftsmanship and was even surprised by a bonus name plate inside! I have another coming tomorrow. Moving into a new place and i am so excited to get this up! Its perfect for the small space above our door. 2 weeks go by, no communication, no tracking number. Next-day and Express delivery options also available. Was a gift for my sister & it was delivered very quickly. horrible customer experience and zero customer service. There was a delay in shipping but it arrived eventually and is worth the wait. We are here to help. Get free shipping and 60-day returns by the ways of becoming a member. The company's gift card will be printed on the sales receipt for in store purchase. They keep sending the same auto answer every week. We've been asked over and over again what are the most effective ways to stay safe online. Metalplex is an office furniture developer and manufacturer company. Last, but not least, we have two more powerful fraud prevention tools that you should know about. I have a fascination with moose and have yet to see one in person. For the money I spent it would seem that the company could get the orders straight and send the one that the customer actually ordered. It came very nicely wrapped, no bent tips. enquires@senghuat.com.my: 86-A,B & C, Jalan Masjid Abidin, 20100 Kuala Terengganu, Terengganu. AMAZING - perfect custom design. It looks like a wall decal it's so thin! I love it! US. Complimentary ground shipping within 1 to 7 business days. Metalplex Pvt. Wish I had read the reviews before I ordered. I sent an E-mail on the 16th of Feb. ~ only to give me general e-mail responcen about your processing time and possibilities of delays *** shipping time. All your personal information is stored online against your will. Quality of wall art is suburb. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Ordered the elements in the round shape. For the Scam Detector readers, Guardio offers a 20% discount - get yours now HERE or by clicking below: Watch the video below to see 5 ways to easily identify a suspicious website: For more information on fraud prevention, you can check out the following educational articles: If You Are a Victim of Crypto Fraud Click Here. GitHub community articles Repositories; Topics . An amazing work of art that I'm super pleased with. They brought my idea to life! Loved the mountain art from MetalPlex. Takes many weeks to ship with no customer service help when requested. I can only assume this site and their products are a total scam. Verification can help ensure real people write reviews about real companies. Satisfaction Guaranteed or Your Money Back: MetalPlex is committed to the highest level of quality and excellence, and we stand behind every product that we make. Our algorithm used powerful factors that analyzed in-depth the company's website, in this case metal-plex.com. I would say I'm satisfied as I ordered another design from you! This is the 12 inch. As a result, chances are you are already familiar with it, so you can continue to use it safely. Join the 93 people who've already contributed. Customer Reviews are not used in the calculation of BBB Rating. Looks great! It has not yet been shipped per the tracking information. I bought this for my Home we are about to build. Love this piece. You can get the removal service HERE. Your email address will not be published. There was an initial shipping delay, but an email garnered a very quick response and a more than reasonable explanation, and customer service made sure the item was then shipped immediately and also offered a significant discount on a future item. Thank you for your understanding. Size. No communication, no tracking updates. Beautifully crafted! We absolutely love our metal-plex bulldog head! Only thing they can do better is have the sizes side by side so you can get a better picture of the actual sizes. We wanted to get something different yet clean and contemporary for our living room and this fit the bill perfectly. Looks just like the mountains view from our deck. A. luminum composite panel is comprised of two sheets of aluminum (metal) sandwiched to a reinforcedsynthetic core. Customer service was awesome and took care of the order until we were happy. They will make accurate delivery based on your shipping options, shipping address and shipping source. I felt they could have communicated the status on our project better than they did. You can track your order from the USPS official website. Just beautiful!!!!! Great quality tabs fast shipping. Love the black/shadow look in my computer area. The website says "no hassle" returns. Was worried about the size but it is perfect for over the couch. We opened it and it's perfect. Horrible customer service & mediocre products. We're happy to answer any questions you have or provide you with an estimate. The user can select the shipping method when filling in the shipping information. We strive to be industrious and innovative, offering our customers premium wall art that is paired with the best customer service in the industry. The best Metalplex coupon code for February 2023 can be found here. The pieces are scratched up. We absolutely love our metal-plex bulldog head! I love it! Perfect. For quick and easy access to the information you may be looking for, we've listed helpful answers and tips under each of the topics below. They have not responded to my emails since or returned any of my voicemails. These guys are hacks. For more information on Metalplex coupons, you may also get in touch with Customer Service via the Metalplex website. Highly recommend!! I got the greyr and it looks so good compared to my black desk top! I highly recommend and will buy more from Metalplex! Will NEVER do business with metal-plex again, We thought the package would arrive at our front door (as the other package from you had) but noIt was a very windy day so we thought it might have blown awayso we searched the neighborhood and no package was found. Going to put this on my outside deck area. If you have any questions about your purchase or any other product for sale, our customer service representatives are available to help. The most beautiful piece and the best customer service I have ever received. I fell for it hook, line and sinker! As a matter of policy, BBB does not endorse any product, service or business. I asked for a few mock ups of the text I wanted and they were always willing to help me find achieve what I envisioned. Shasta. Feb 17, 2023. Mountains - Metal Wall Art The simple design is what made me fall in love with this! 12112 Anderson Mill Rd Austin, TX 78726, Four Elements Alternative - Metal Wall Art, Name Monogram Address Sign - Metal Wall Art, Abstract Lines (Set of 2) - Wood Wall Art. I told them I placed an order, at which point they blocked me from their ******** account. We wanted to recreate birds flying across our wall. Ok. Log in. They are light and airy and make a good focal point in my boho styled home. Discounted shipping rates will generate automatically at checkout for international buyers. Shella accepts the following payment methods: Items returned within 14 days of their original shipment date in same as new condition will be I will add a photo as soon as she is able to send. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Claim your profile to access Trustpilots free business tools and connect with customers. Lightweight, shipped in time for the holiday, size as expected, Mom was delighted! Ever. Metalplex made a custom item for me which turned out absolutely amazing! MetalPlex is recruiting more members to join them. Horrible, horrible, horrible. It was bent. It may need some improvements. I chose the mountains to remind me of my recent trip to the Grand Tetons and Glacier National Park. Most companies have a dedicated customer service team. My husband and I love it! I have pics of all the aluminum I removed, but I'm not sure if this review will let me upload them. 1. We know youre going to love your purchase but if youre not completely thrilled for any reason (or even no reason at all), simply contact us within 30 days of receiving your order and well happily resolve the matter or issue. On the first piece that we received - there were issues, and though it took several tries before we received one not damaged. Developer Tools Creator Studio. However, if this is the website you were trying to find information on, we are happy to provide you with a non-bias review and rank. 2023 Trustpilot A/S. You can get the dealHERE or by clicking below: The second most powerful tool you should consider trying is a browser extension called Guardio. Buyer to pay return shipping. Claim your profile to access Trustpilots free business tools and connect with customers. Asked to have this image of Mt. A+ customer service! He loved it. This is my unboxing of Mount Hood Wall decor by MetalPlex #mounthood #metalplex #unboxingOh and I also have a PO Box so if you'd like to send me something he. Great company to do business with. Definitely recommend. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. It's a Christmas present so it will be awhile. Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items. Received thin crap that looks like plastic, and one of the items I ordered came in the wrong color. Metalplex was super responsive to questions and created a great custom sign for me. If you are looking for a different size or color please don't hesitate to contact us. No installation required. Seller goes above and beyond - shipped super quick, packaged with care, even had a little surprise that made my day - not to mention the wall elements look phenomenal! Just Perfect! this is my second order from this place. It is currently up with a white hook that looks like a nose ring. I have emailed and called for the last 3 weeks and gotten no response whatsoever.Customer service at Metal Plex isn't bad; it DOESN'T EXIST!!! My sister LOVES her gift! When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. We warranty all craftsmanship on our products for 90 days from the date that you receive the product. No communication, no tracking updates. Reach out to MetalPlex directly regarding career opportunities. The VLDTR algorithm finds metal-plex.com having an authoritative rank of 75.60. Company (Metalplex) does not deliver. If I need another metal sign I would definitely come back! Its much lighter in weight than expected which is a good thing. Ordered the house sign as an anniversary gift for my daughter and son-in-law. We will definitely make more purchases in the future. *Batteries not included*. We love it! A wonderful piece and customer service! This is the 12 inch. They are planning on shipping out a replacement item. Our recently purchased facility for sales, design, and manufacturing is 600 square feet and located in Hamala. FINALLY we went to the kiosk mailbox as a last resort thinking the package was too large for itand there it was smashed into the large bin. The balance which covers the full items and freight will be returned to your account no later than 14 days. The Rank of the website you are interested in is: The rank is based on a 1-100 scale, with 100 being the most reputable. This is a just silly. Should you require information or help, please contact us by email or by phone and we will be happy to assist you. These guys are hacks. Its light weight and was super easy to hang. Our original piece from the company was broken in transit, and Matt generously made us a new one and sent it free of cost. I am going on three weeks since I ordered my product and still no delivery. Shipping label was created on 10/10, but apparently they had to move from ** to ** so they didn't end up . Put it between cardboard pieces and tape it well so it can't come out. I'm on my 5th correspondence with them & they will not give me a way to return. We LOVE our new mountain art piece. Magnet's won't work on Aluminum. I am updating my bathroom and believe me, I will be back to order a few more things from you. They replaced it at no charge. . . I dont understand how these people are even still in business. It came packaged well. Dont hesitate to order from this company. Wonderful product, got it pretty quick. Required fields are marked *. Item shipped on time and arrived in good condition. Other powerful elements include, but are not limited to, Alexa rank, IP address, SSL certificate, and presence on fraud forums and bulletins. verylight weight. They have an award-winning VPN service, protecting your privacy, securing your identity, and preventing third parties from tracking your device. They poorly cut the material (not all metal but a sandwich of aluminum and plastic) and left all the flash/shavings attached. The chances of success are 100%. Love the look! Highly recommend. It is also an important way to save money. There are no refunds for customized products where the buyer misspelled the personalization. Items arrived 14 days after their original "delivery date" and one of the items was missing. Customer Service for MetalPlex is absolutely THE BEST! Had some leftover cut fragments I had to remove but nothing major. All the suspicious sites that Guardio blocks are mostly encountered by you when clicking on unknown links in emails, social media scams, popups, and ads. They have not responded to my emails or the messages sent using their online Contact Us option. After another month & more emails, the 2nd item finally arrived . But when I contacted customer support they responded quickly and reassured me it was on its was. It was bent. It is awaiting carrier pickup since 2-07I cannot give more stars for something I have not received. Putting this on our patio. I own a campground and ordered 12 pieces for decoration in cabins. Got my first purchase and it was damaged. When you contact them they say it should go out "this week" but doesn't. They look great and were easy to install. It has not yet been shipped per the tracking information. Great craftsmanship, well made and reasonably priced. It took us such a long time to decide what to put above our TV & these were perfect. Ltd. is engaged in offering a broad array of Pipes and Metals. Five insightful ideas for, Lets take a look at how to tell if an online transaction is safe and, Geek Squad Scam: How It Works One resurfaced scam that has been making the rounds, With the increase in online scams, it's becoming more and more important to know how, Travel scams are rampant these days. You can exchange and deduct the points collected by purchasing. It is light weight and easy to hang. Took a while to arrive but it was worth the wait. Love this sign! This was absolutely perfect and communication was great! Suzanne Thomas. But it looks great. Our log cabin is being completed one room at a time. Unfortunately, It's been a long time since we have worked with a business with excellent customer service and communication, so working with Metalplex was a breath of fresh air and hope that there are still good companies out there! Feb 16th Their reply from my first complaint Thank you for your message. Crafted from 100% recycled premium aluminum composite panels that are 3mm thick. The quality is awesome but they sent me the wrong address. I will never buy from them again. METALPLEX is a brand in the wall sculptures industry, offering a wide range of metal sculptures, metal outdoor plaques, and yard signs to its customers.metal sculptures, metal outdoor plaques, and yard signs to its customers. Here at USA TODAY Coupons, we like to save you money wherever we can. We're based in Los Angeles, California so you can take pride in knowing that each item is hand crafted in the USA. Their website states that orders will be shipped within 5-7 business days of receipt. I ordered this product and Dec 13 a shipping label was created but not shipped. Obviously a scam. We want you to feel 100% happy with your purchase. It is a quality piece - lightweight, easy to hang and the dark gray matches our furniture perfectly. In an advertisement you see a person removing a piece of metal art from between two cardboard pieces - that would actually work and should be how they package. These are perfect. Totally cute. The customer will be automatically refunded through the original payment method. Our Scam Detector VLDTR tool's great thing is that the rankings can't be rigged since they are not based exclusively on reviews that people write on specialty websites. I ordered as a gift.. we think it is beautiful! We didnt want to drill so we removed included screws and used construction adhesive to mount on concrete wall. Is metal-plex.com a scam? The order took a much longer time to arrive than what the order e-mail lead me to believe when they said my order was on the way. Thanks all for running a strong reliable business. We use dedicated people and clever technology to safeguard our platform. Thank You so much ! Thank you!! Love the product and it is exactly what is promised on the companies website page. Perfect adddition to my office space. Name Monogram Address Sign - Metal Wall Art. See Terms of Use. We just built a log home. I wish I had read this before I placed my order. packing it came in was very secure too for a big piece. But I know their products are light weight so I went for it. We saw the ads, took a chance and love the choices we selected. 3 Piece Geometric Mountains Wall Dcor Set.