Logos and other trademarks within this site are the property of their respective owners. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. HCTRA Assistant Dispatcher 1st and 3rd Shift Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. 281-875-3279. For quicker assistance, please have one of the available items below ready when contacting HCTRA. Hours may vary based on the business needs of the HCAO. Meeting daily, weekly, and monthly production objectives. .hmg-jb .apply-progress-bar li.active > a:before { Ability to speak and type at the same time. The best way to manage your account is by downloading the app. HCTRA reserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. To reload the account, a User can simply take the Reload card to any participating retailer and reload using cash or debit. I can't find my paper bill. The BancPass Starter Kit includes the following: When a User drives the road, the RFID chip in the toll tag is detected and read. We have over 1,000,000 users and companies will listen to us. Visit Harris County Toll Road Authority Website. Customer service is terrible. Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. HCTRA Harris County Toll Road Authority Processing toll violation payments and assisting callers with their EZ TAG account, Must have a clean criminal background check, Ability to handle a high volume of incoming calls speaking Spanish, Vietnamese, or Chinese, Ability to handle billing inquiries and address changes in Spanish, Vietnamese, or Chinese, Computer callers and strong typing skills31WPM, Proficient and detail-orientedwithsuperior communication skills, Pass a drug screen and criminal background check, Satisfaction assisting Harris County toll road customers. I try to cancel by Phone but i cant make it . .script("/js/hmgjb-script.js?v=4.3.21").wait(); Bellaire, } if (jQuery.url('protocol') != 'https' && jQuery.url('hostname') == jb_url_lower ) { this toll road is operated by different agencies. Call Center HCTRA Jobs in Bellaire TX Job Recruiters This Is How You Can Easily Access The www hctra org login. For roadway inquiries including maps and hours of operation, you may also visit https://www.ridemetro.org . HCTRA Harris County Toll Road Authority You'll need to update your log-in credentials. Simply call the customer service department at 866-978-5061. I ordered our transponders on July 3, 2020. Houston, Texas 77021 You will be responsible for charges incurred up to the time that BancPass is notified. HCTRA Harris County Toll Road Authority Unauthorized or improper use of this system may result in administrative disciplinary action and civil and criminal penalties. Where can I get my cash reloadable BancPass Toll Sticker? padding: 0 20px 0 20px !important; } Monday - Friday 7:30am - 5:30pm Saturday 8:00am - 4:30pm. 24 CSC reviews first appeared on Complaints Board on Apr 11, 2010. if(typeof jQuery == 'undefined') { 2277 Plaza Drive, Suite 600 Login to save this search and get notified of similar positions. US. Prior experience in a customer service-related role. See WHERE ARE MY TRANSACTIONS?/WHY ISNT MY APP UPDATING MY TOLLS, below. We will resume normal business hours on Monday, February 22. For roadside . Harris County Toll Road Authority has 1.5 stars. Each tolling entity may choose if and how they implement Texas Transportation Code 372.053. I have a disabled vet plate or other plate that allows for free tolls? doxo is not an affiliate of Harris County Toll Road Authority. doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. Proficiency with technology and tools such as Windows 10, Microsoft Word, Excel, Outlook, Adobe Acrobat Software, PowerPoint. It is now July 21, and still no transponders. Learn about doxo and how we protect users' payments. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. You can email support@bancpass.com or call Customer Service 866-978-5061 Monday - Friday during normal business hours. HCTRA Harris County Toll Road Authority If you enjoy assisting others, you will enjoy being a Call Center Representative for the Harris County Toll Road Authority. What do I do if my vehicle or Tag is lost or stolen? Published on: May 6, 2020. or by texting the word BALANCE to 866.978.5061. The Harris County Toll Road Authority improves mobility in the Greater Houston Metropolitan area through excellence in the operation of urban toll highway systems while upholding a commitment to leadership, public service, and quality of life. window.location = location.href.replace(/^http:/, 'https:'); 1 follower 1 connection. Managing your EZ TAG account just got easier. color: #376d7d !important; As a reminder, HCTRA's current call center hours are Monday through Friday, 8:30 a.m. to 4:30 p.m. Log in to manage your EZ TAG account . Customer Service Hours Haddington Central Tenants and Residents Association (HCTRA) Feb 2019 - Present4 years 2 months. Post customer service/helpdesk jobs for free; apply online for / HCTRA Assistant Dispatcher 1st and 3rd Shift job Texas, USA. } - Leading role in assigning and receiving I.T. What If deactivate my BancPass Toll Sticker? Developer: Harris County Toll Road Authority . First, please verify that your account was in good-standing at the time of the invoice of violation. Would you like to stay logged on? HCTRA Harris County Toll Road Authority The $4 monthly late fees and $1.15 mail-in fee for a transaction would total $17.25 when it was . The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Corporate Headquarters Experience in a law office, collections environment, or tax office preferred. BancPass and PlusPass will work on ANY toll road in the states where they are available! Manage all your bills, get payment due date reminders and schedule automatic payments from a single . | Downtown Houston5-day work weekdays including Saturday or 8-hour shifts starting between 7:30 a.m. and 9:45 a.m.If you enjoy assisting others, you will enjoy this inbound VEC Vehicle Collections Call Center Representative position for Harris County Toll Road Authority. Harris County Toll Road Authority Employee Reviews for Customer Service Contact EZ TAG | Fast Customer Service/Support 2023 - JustUseApp For example, there are some toll operators that do not permit a User who has outstanding violations or pay-by-mail bills to drive the road. Stuart Pe-Win - Chairman - Haddington Central Tenants and - LinkedIn We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. All Rights Reserved. You may notice that you have taken trips that have not posted to your account yet. Everyone is always so nice and helpful when dealing with the staff at Resource. The Harris County Toll Road Authority (HCTRA) customer service call center and administrative offices will be closed Monday, January 18, in recognition of Martin Luther King Jr. Day. Ripoff Report on: Hctra - Harris county toll road authority abusive charges uethical business tactics poor customer service unfairness bully houston texas. Sometimes errors happen and a Toll Operator may mistakenly send a violation notice or pay-by-mail notice to a User with a valid toll tag account. What a useless bureaucracy. Be safe from hackers and unwanted bills. 281-875-EASY (3279) You may visit their website or send an . Use of Browser Cookies: Functions on this site such as Search, Login, Registration Forms depend on the use of "Necessary Cookies". } The HCTRA Veteran Discount Tolling Program applies only on toll roads operated by the Harris County Toll Road Authority. } HCTRA Harris County Toll Road Authority Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Due to the impacts of the winter storm, the HCTRA's Customer Service will remain closed Friday, February 19. Commute & Mass Transit and other bills can be paid at doxo. Ability to use calculator, having above-average mathematical skills. color: #376d7d; - listing US Job Opportunities, Staffing Agencies, International / Overseas Employment. HCTRA - Violation Collections Department/Collections. My work experience there also included various customer service functions, such as resolving customers' interoperability issues with NTTA and TxTag, renewing tags, and adding vehciles and license . Take your RELOAD CARD, which you received in your Starter Kit, to any participating retailerProvide the cashier with your RELOAD CARD and let them know how much you would like to fund your account. . If you used a toll road after closing or deactivating your account, the toll agency that manages the road you drove will send you a violation or pay-by-mail notice if you do not have a funded account. Pay and Career. Elite 2023. doxo is the simple, protected way to pay your bills with a singleaccountand accomplish your financial goals. Other payments may have a fee, which will be clearly displayed before checkout. Order your EZ TAG. Customer Service. Open an EZ Tagaccountonline today. HCTRA invites you to share your feedback TONIGHT at the Hardy Downtown Connector Interactive Public Workshop! I dont want to contineue with the service Harris County Toll Road Authority Salaries - CareerBliss John Barrera - Bilingual Customer Service Representative - Harris } View News Archive. Overnight closure of the northbound mainlanes from the SH-225 exit ramp to the SH-225 entrance ramp on the East Sam Houston Tollway April 24 at 10 p.m. April 25 at 6 a.m. https://gismaps.hctra.org/LCT/Account/Login.aspx?ReturnUrl=/LCT/. E-Mail: [email protected] Website: Visit Harris County Toll Road Authority Website . 6538 South Frwy. High School diploma or equivalent required. X | CLOSE. Harris County Toll Road Authority. Deactivating your tag only means that you will no longer receive tolls posted to your account from the date and time you deactivate the account.