So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. by Stiletto Socialite | Jun 16, 2019 | Depop, Last Updated on November 7, 2021 by Stiletto Socialite. For example, I ship a lot of items to the west coast and if another platform charges by the distance I notice for priority the price is around $12.44, and then if I ship within my time zone the price is like 10.24 for the same size priority package. Pricing is another important aspect when it comes to selling. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Depop is the community-powered fashion ecosystem thats kinder on the planet and kinder to people. Fast responses, quick shipping, and a few good reviews can seriously boost your credibility as a seller. Options. If at any point you have to give a refund to the buyer, heres how the refund process works on Depop sellers. Or will it take it from me the moment I put more money in my bank account? Press question mark to learn the rest of the keyboard shortcuts. I dont really dont do counter service anymore these days I drop all my packages at dropbox and I have never had a return for a Depop package because the label says 8 ozs and the item I shipped was over (8 ozs). However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. You need to make sure your package is sealed tightly and ready for a longer trip and more handling, 2. You are viewing the PayPal Community Archives. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Depop offers free shipping at different times throughout the year. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Communication is key with your buyer to let them know whats going on and that you will have to wait to ship their package until the payment is cleared. We would stay away from doing something like this it is risky for both your Depop account and your payment. What I was missing was the notification of payment received from my buyer. Follow these six shopping tips to become a savvier shopper, save yourself money, and limit your environmental impact. For sales under $15, you pay a flat rate of nearly $3, but for sales above $15, the platform takes 20% of your total sale. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. The firm confirmed that credential stuffing is a big part of the problem. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. When it comes to print-on-demand service providers, we recommend Printful and Printify. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Depop vs Poshmark: Is Depop or Poshmark Better For eCommerce Depop proudly states that 90 percent of its active users are under 26. So I'm somewhat new at selling on depop, I've only sold a couple of items but all those times it went smoothly because they used depop payments. I struggled to find things to do that would get me out of my tiny apartment without sucking my wallet dry. Depop charges a 10% selling fee for sales on the platform. They may even ask for PayPal payment via friends and family. Do you have items laying around at home that you want to sell online? You must personally design, source and purchase the items you intend to sell to determine quality and standards of your supplier. Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Paypal will then release the funds after your package has been delivered to your customer in the condition that you described. Listing an item on Depop is completely free. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. have an item that costs: $25, but you offer free shipping for a $4.75 label The company is headquartered in London, with offices in Manchester, New York, Los Angeles and Sydney. What Is Depop? The Clothing Resale App That Gen-Zers Are Using - CNBC All purchases through Depop are covered by Buyer Protection. What does this mean and why did it happen? But i did the math and it averages out to about 20-30% loss on fees for Paypal compared to 10-15% on Depop Payments. On Wednesday, the shopping site Etsy . One of the key reasons I like shipping with Depop is the time I save. Your description must disclose that you are working with a third-party to source and manufacture your products. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). Please search the subreddit before posting to see if the topic has already been discussed. This content may be old or outdated. Alternatively, you can avoid counter service altogether. 9 Tips on How to Sell on Depop When You are Broke as Hell. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. We want to build the worlds most progressive and diverse home for fashion a place to explore unique fashion and be part of a community-driven zeitgeist thats shaping culture for the better. I just sold something on Depop, and right after, I got a charge on my PayPal account saying that $8.80 was taken from my account. Creating unique looks, new trends and making new from old. By selling print-on-demand products, you wont need to have an inventory in stock. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. This is a common tactic used by people selling second-hand items online, to prove that the photos were not stolen from another listing. Step 2: Enter the 6-digit code sent by Depop to your phone number. It doesnt necessarily just focus on clothing, or the selling of clothes. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Depop payment fees include 3.4% + 0.30 for all its UK and EU sellers, whereas the US sellers are charged 2.9% + $0.30 on each payment. Please read rules before posting. 80. With the pandemic affecting everyones life in many ways, many people have tapped into the possibility of doing business remotely. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. Requests for feedback on your shop, requests for item authentication, and posting milestones/achievements MUST BE POSTED IN THE DESIGNATED WEEKLY THREAD. "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. It seems like using Paypal is charging me a lot more than if i were to use depop payments. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. If you are shipping with Depop, tracking is automatically updated once you dropped your package at the post office. Now, you can list as many products as you want. Want a Great Deal on a Big-Ticket Kid Gift? It was removed by the firm in a few hours and her password was reset. Advice, staff picks, mythbusting, and more. This article will cover domestic (US) shipping and international shipping as well. In all cases, the fraudsters demanded to be paid directly, rather than through the app. It also shows up in my PayPal activity, So what's gonna happen? Press J to jump to the feed. Can you put videos on Depop? - VideoAnswers I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. Learn more. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. This is less of an issue with Depop shipping but can be a key factor if you are choosing to ship on your own. Repeated violations will result in a ban. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). The person was on the only payment made into my account at the time and I have proof of messages and recipet Wich I have uploaded into my case. By browsing this website, you consent to the use of cookies. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. However, once a sale is made, Depop instantly collects 10% of the total transaction amount, plus the shipping cost. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. Include product keywords to optimize for search so that people will find your listing. Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Thats it, youve completed the first step! If youre not sure which one to choose between these two, check out this detailed comparison of. One thing when offering free shipping please be aware that the 10% Depop fee comes off the item price except when shipping internationally. If you want to take that risk, we have a few tips on how to avoid getting scammed. In case something goes wrong, youre protected by PayPal's Seller Protection. Inspiration arrived during a visit to a friends apartment. A week later they have opened a dispute saying this was an unauthorised payment? Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. If you are thinking about selling on Depop, coming across a payment issue with Paypal can be extremely frustrating. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. FAQs will be removed. The BBC is not responsible for the content of external sites. Make sure to check out the International USPS shipping guide for more details. Tired of constantly pinching pennies, I looked for a gig that wouldnt require much labor or time but could still boost my income. This can give your listing an edge over competitors. Aesthetics are a big selling point on Depop. The only time I dont ship with Depop is when I ship internationally I make my own label and process my transaction using USPS counter service. At the end of the day, people just want to know theres a decent human being on the other end of the transaction. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. How to Sell on Depop - Becoming a Power Seller | Wirecutter "While it's not a Depop-specific problem, I think [credential stuffing] is one we're going to see expand in the next five years.". Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. For each time a transaction is made, Depop collects 10% of the total sold price including shipping charges plus Paypal fees . You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. Something similar happened to me the first time I got a PayPal payment. Fee Breakdown: - 10% Depop fee The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. 21-year-old Amelia's Depop account was hacked by a fraudster, The scammer sent messages like this one to other Depop users from Amelia's account, Emily Goold, 21, told the BBC a fraudster hacked her Depop account and advertised a 350 Moncler jacket, Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under, On the dark net marketplace White House Market, "premium" Depop accounts are being sold for $5. Houston, United States. "The fact that this has been going on for monthsis unacceptable. Step 3: Fill out the basic details and then click on Next. I am a bot, and this action was performed automatically. Step 8: Once you complete all the above steps, the final step is to add four images and one video (video is optional, but we recommend you upload one) of your item. Ah I see. She immediately used her brother's Depop account to comment on the offending post and contact the app. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Your recipient will need to pay their local Post Office the amount due to receive their package. Social networks are also a little more risky, because unlike eBay or Poshmark, they offer no protections to prevent fraud. Here is the USPS link to order your free priority boxes. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. First, Depop cannot provide you with a prepaid label and so you will have to either go to the counter to process you can do one online if using USPS. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. All you have to do is to choose the best print-on-demand service provider for your business, such as Printful or Printify, and create your own custom goods like t-shirts, mugs, and more. Now you can start selling items and get paid when your items sell. And what is depop limited? Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Home. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. How long do you have to be inactive on Depop? But when Ms Strike logged back in, she was shocked by what she found. One was charged 0.06 more than the other for the fee. You can also call them but you may be on hold for a while. Below is a simple chart that shows how it works. Pirate Ship doesn't have any control over this process. Im going to get rid of those this week was a common refrain. Check that you are not accidentally logged on to another account if you are using multiple devices. Some people may suggest taking the transaction privately to avoid paying fees. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. Anything from plain tees to one-of-a-kind clothing has a placeyou just have to find your audience. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. Yes, USPS Regional Boxes Are Discontinued. We'll just need you to confirm: The email address linked to your Depop account. Etsy is buying fashion resale app Depop for $1.62 billion - CNBC Your Depop and Paypal Payment Issues Solved - Fulfilled Merchant Scammers have continued to plague many online services through the pandemic. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. If youre not sure which one to choose between these two, check out this detailed comparison of Printful vs Printify by Ecomsay to select the right one to select the right one. Read about our approach to external linking. Labels are generated by the carrier and sent back to Shippo for you to print. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-leader-1','ezslot_8',127,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-leader-1-0'); Make sure that you get a refund from both Depop and Paypal. No letter misspelled, missing, or flipped. There are pros and cons to offering free shipping automatically. While a Vice investigation first highlighted the problem in May, there is now evidence that account logins are being sold across multiple dark web "marketplaces". This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. However, make sure that all your sales are sent with tracking. Want to Shop More Sustainably? A sub for discussing all things Depop. Good to know it's normal doe. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. She recommends following the same format for each listing: Write your description first and include as many keywords as possible. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Even as Depops rates have increased the same would be for me as an individual because I would be shipping as an individual from USPS and would not be privy to any commercial pricing that Depop has. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. What You Need to Know Before Selling on Depop. First, go through these basic troubleshooting steps with both Depop and PayPal for payment issues. Any post that does not adhere to them is subject to removal. Does anybody know if I will get my 90 back? Here are a few tips to keep in mind when shipping with Depop Internationally with USPS, 1. While there are many online marketplaces, Depop is probably one of the easiest to use, making it simple to start selling items right away without any long-form verification. To avoid surprises, always remember to subtract the flat fee and the shipping costs (if applicable) from the profit. When finished, tap on Post listing. I received a notification and email from Depop of a sale confirmation and the USPS shipping label. It focuses on music, fashion, art mental health, and sustainability, Short said. Enter Depop. However, using Poshmark comes with high seller fees. Open the Depop app and tap on the 'Profile icon' located at the bottom right of your mobile screen. While any payment issue as a seller can be extremely frustrating, there are some steps that you can follow to ensure that you are getting your money on time.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-large-mobile-banner-1','ezslot_9',129,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-1-0'); One last little tip about buying or selling on Depop is that make sure you are using the platform. Once you have verified that all information on your end is correct, you can then move on to other possibilities.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-banner-1','ezslot_6',125,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-banner-1-0'); As a seller, I was dumbfound by a case because it has never happened to me before. The way you optimize your listing pages can have a huge impact on your sales, so follow these best practices for adding listings to your Depop store. When it comes to print-on-demand service providers, we recommend Printful and Printify. Step 3: Write a bio about your shop and what youre selling and tap on Next.