The cake had an image I had selected from your website. Fine if she was a random teenager, but I cant shop with my child and talk with her?!? " Low pay, high amount of turnover " (in 93 reviews) " No cons, worked 6 years as a cashier, no complaints no regrets, miss those days and evenings working at Giant Eagle " (in 74 reviews) More Pros and Cons. Wide selection of produce, meat and general grocery products. I took a brand new jacket to their dry cleaners, the stain was small when i brought it in, when I came back for it the stain had spread and made worse. Prices are lower and bags are plastic. Giant Eagle has a consumer rating of 1.42 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Order submitted Dec 15. Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: - giant eagle chicken salad & giant eagle salsa, I new package if and when they come into the store, Car wash on Rt. Click here to get notifications about new complaints of Giant Eagle. Upon explaining my concern, store associate said they are out of all items. I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. The organic section isn't huge at this store. Giant Eagle, Inc. Diesel Mechanic Review. 2023 Trustpilot, Inc. All rights reserved. Giant Eagle has been on the forefront of everything from racial profiling to falsely accusing shoppers of shoplifting. I feel that Giant Eagle store location 3663 needs to do something about one of they're employee by the name Joshua Smith and his hygiene.He has a horrible distinctive odor CONSTANTLY coming from his body not to mention his hair grooming is horrible as well. For example, pharmacy business hours are 8a-8p. I said well we waited all that time and the car ahead of us received their prescription so how we would know? I guess Heinen's will be my home store. Early History. When we cut into the cake that evening and served several pieces, people where complaining that they where eating a piece of what looked to be paper. I hate to think this is representative of the culture at Giant Eagle because if it is, I'll be writing about this in articles I ghostwrite for a large client in New York. The Giant Eagle Pharmacy - specifically in New Castle, PA on Butler does not consider the patients health or wellbeing. i contacted customer service but they refuse to do anything since the advantage card is in my son in law's name. plus-circle Add Review. My cake was accepted the morning of however it was never prepared and I was left cakeless on my daughter's birthday. This is unacceptable. I've ordered cakes before with images on top but they where sprayed directly on the cake. The quality control of your produce does not exceed healthy expectations by your customers. i am now a former customer. We will forward their concerns to the pharmacy and regional leader. Oh and by the way, they have been shopping there under the same circumstance s for the last 3 months! The employees name is Elijah B at store #69 Frankstown road 9001 Pittsburgh PA 15235. File a complaint. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. The most common ethnicity at Giant Eagle is White (74%). We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. Giant Eagle has been my primary grocery store for years and as it seems with the addition of (in my opinion not needed) hardware section, there are many products that are no longer available therefore causing me to now search out a new primary location. I will NEVER shop at the Giant Eagle in Cranberry Twp, pa store again and I will make sure that I will spread the word. Giant Eagle has extremely terrible customer service. Better Business Bureau: I ordered my food and got my receipt. I have purchased this chicken many times in the past and it was always delicious. Get go in Washington PA on Wylie ave.. Order was $20 more than what the original order placed indicated. It always smells bad. I purchase gas food and liquor here often but honestly Im so mad that I will probably never return. The associate was extremely rude to me. He said he was sorry and didn't even know they were closed down?? Giant Eagle Initial Complaint 01/18/2023 Complaint Type: Problems with Product/Service Status: Answered I submitted a request for my pharmacy records months back and I haven't received a. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. 108 total complaints in the last 3 years. For your reference, details of the offer I reviewed appear below. (419) 843-7296 182.32 mile. Giant Eagle grocery store, W Prospect Ave in Ashtabula, Ohio. I have been having reoccurring issues with medication not being in stock at this pharmacy over the last year. The previous croissants were flaky and buttery, as they should be, but the recent ones were doughy and bready. Had two employees and their manager jumping down my throat over a mask after I explained to them that I have a medical condition, and it isn't proactive for me to wear a mask, they proceeded to harass me and refused service. Shed light on the availability of medication needs brought to someones attention. Giant Eagle.. Canfield Ohio However, it tried it, and the coffee had no ice in it and was just completely room temp and not good at all. Every single prescription that is filled here is billed wrong. I immediately returned to Giant Eagle with the card and receipt and requested a replacement/refund. Our Team Members enjoy safe and friendly workplaces that offer several benefits plans specific to Giant Eagle stores, warehouses and business services group offices. I submitted a request for my pharmacy records months back and I havent received a call back or my records, no one is even replying or showing life that they exist. I would think one of the best and most expensive grocery stores in eastern Ohio could afford a new wheelchair. My husband and I tried to eat it but ended up throwing most of it away. WHY would you allow such a sick person to work and spread germs to your customers???? I was told i needed to spend $30 in 1 trip. Job Work/Life Balance I was shopping at Giant Eagle in Akron on Waterloo Rd and went to pay for my items at a self checkout lane. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. I have a family to feed and I am very upset. $#*! I went today 6-2-2021, asked for short ribs. I let her know I have health issues so can't wear one. Something needs done. And i said i understand that many places have a shortage including my own work place but you could have said sorry or anything. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 The average employee at Giant Eagle makes $27,418 per year. When it didn't scan after many attempts I took it to the guy and he told me they don't cash out scratch offs and didn't scan it himself just shrugged his shoulders and said there wasn't anything he could do about it. I was charged for this, but when I arrived I asked the curbside delivery driver to take them off my bill. If y'all know what store this is then you know what goes on there. Harrassing Women: Giant Eagle Greenfield Complaints: Confessions of a young female cashier in Distress Pittsburgh, Pennsylvania. Need a loyalty card to self check out I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. Thank you. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and go bankrupt. Good Morning. She rudely told me to re-up order my food and wait in line again. The 3 associates who weren't busy but socializing, didn't want to cut the meat at 5:00pm and asked me did I want an order. We spoke to the consumer today and they provided an updated mailing address for the request. The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! I suggest that customers avoid this location as long as this individual is working here. Desired outcome: So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. They formed a company called "Eagle Grocery.". BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It doesn't matter what department you shop in, employees are extremely rude, could care less about customers and are rude, obnoxious and can't think ahead to prepare for bakery or deli goods after a holiday. Country fried steak & eggs were. I am actually highly disgusted with this kind of customer service and hope this won't continue . For that, Im lucky! Now, after months of working, somebody in corporate had this grand idea of letting the customers text the shoppers while their orders are being shopped. I even ask someone to get one out for me but they would not. This person/manager told me I had to go stand in the line, I asked her why she was not checking people out she said she was not a cashier. 2. I didnt see any signs about that. Columbia Sportswear Overpriced! It's so fast and easy. They tried to tell me that wearing a mask is the law now, they are sorely mistaken. Terrible customer service. (being the thing that will keep me out of the store.a cashier was as sick as a dog. " very flexible schedule, good management " (in 135 reviews) " I've worked at Giant Eagle a long time " (in 103 reviews) Cons. I am first off disappointed by the new renovation. When I scratched off the gray box covering the pin to make an online purchase, part of the pin was missing, making the card unusable. Or does that all fall on computers today? Can you imagine what I think you can do with this lousy idea?! We apologize for any inconvenience that hasoccurred.If you have any questions, please feel free to contact me.Very truly yours,Giant Eagle. The cherry turnovers had no cherries in them. Very abrasive. The clerk then refused to let me buy the vodka stating that she had to card my daughter because we walked in together and discussed the purchase. Opening hours, contacts and reviews for Giant Eagle at Washington Pike, Bridgeville, PA. View nearby places on a map. The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. In our case the order was to be collected on Dec17, ordered Dec 15, and early December 16 website disallowed any changes. Submitting a response indicates a willingness to work with customers to make things right. What they do NOT tell you is that now, if you buy one, it's down to $1.25! For example, pharmacy business hours are 8a-8p. Regina Zajac, [protected] [protected]@zoominternet.net. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Desired outcome: Regarding using your PERKS for a free tank of GAS, - giant eagle chicken salad & giant eagle salsa, Worms in a head of letters and black dirt throughout the greens. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. I did in multiple. Ray Saunders 614 What ever you feel is right. Once again, I returned to the Giant Eagle store (same day as purchase) and they told me to call Giant Eagle customer support claiming they handle gift card returns.
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