axs allows you to transfer ticket you have bought from within the app. I do not believe these tickets will work, because they do not look like any other tickets I've used to enter this arena previously this year. You should see something to transfer. Tickets purchased through unofficial sources (such as Craigslist, StubHub, etc.) They assured me that the tickets would be transfered once they got ahold of the seller. Show the ticket in the App at the entrance and get them scanned to enter. To login, use the same email address you used when purchasing your tickets. Privacy Policy. Transferring Tickets. Bought ticket and then they weren't available from the seller. Before following any of the steps below, make sure you download the Official Houston Rockets App! Youll be able to transfer money to your bank from your account on AXS.com. Open the Rockets App, navigate to the Tickets Menu at the bottom of the screen, then tap Mobile Tickets. why the hell can they just not send you the tickets in an email, as an option?
I can't see my tickets in the AXS app - AXS Help Centre With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. We successfully sold our tickets through the AXS website quite quickly and have a credit balance on the AXS website minus a ridiculously high 60.00 charge for selling 4x tickets back through their . Do you know what number you used to contact AXS? In order to assist you with locating, accepting and accessing your tickets, please read and follow the step-by-step guide below.
SOLD TICKETS VIA AXS MoneySavingExpert Forum Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Open the App and sign in to see your tickets.
Official Tickets and Your Source for Live Entertainment | AXS.com I couldn't accept that answer because if I had to call SH back the wait time would have made me miss the show. When its time for the event, they can open the app to show their tickets on their phone. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. I followed the directions of creating a AXS account via the email address that they sent me the email. Please visit the Toyota Center Box Office where one of our ticket resolutions associates will assist you. So I'm no longer going to be able to make it and since you can't transfer tixs only option is to resell on AXS (as far as I know?). Fast forward to this past weekend, the day of the show, the tickets still were not transferred. When I go view my tickets in the Stubhub app, I see two screenshots of tickets that have no barcode and have no way for me to add these tickets to my mobile wallet. AXS answered in under 2 minutes and quickly saw that my tickets had ben cancelled by either SH or the seller. Tap View to access the barcode and scan in for entry. You'll then be asked to review the transfer. Here we are.
Tickets Not Showing Up In AXS - StubHub Community Generally, these are your options: for exclusive presale tickets, news on upcoming concerts and events, latest Fox Theater and Foundation news, and much more! AXS handles payment and delivery so buyers and sellers never interact with each other. Open the App and sign in to see your tickets. It eliminates paper tickets and allows you to enter the venue with your AXS Mobile ID and manage your tickets digitally. having issues with my tickets for show in a few day this whole process seems extremely sketchy and there should be a much easier way to navigate. When your tickets sell, youll receive an email informing you of the sale. AXS Mobile ID allows you to manage . After following the instructions provided, your ticket will be displayed as a digital barcode in the AXS app. Press question mark to learn the rest of the keyboard shortcuts. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. Did you find it helpful? Select the specific seats you would like to sell, set your asking price per ticket, and choose listing options. The move to AXS Mobile ID is designed to put tickets in the hands of fans, reduce ticket scalping from unauthorized resale sites & ensure that we know who is coming to the show.
My tickets are in The O2 Venue App, what does this mean? Thanks! When I buy tickets, do I have to deal with the seller? Click the Transfer button next to the event in your AXS account. [deleted] 1 yr. ago. Customer service all the way to your seat, 2000-2022 StubHub. AXS Mobile ID allows for convenience, flexibility and security. These were not tickets, Stubhub was not able to reach the seller, and gave me a refund. Tix originally purchased Spring 2020, was postponed until today 7/31/21. Even if you call within 48 hours of your event, you will probably get no help at all. Upcoming. After the switch, you will enter the email address you use to access the community in order to reset your password. Use the same email you use on StubHub. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Please use the guide below to see how you can access, transfer and sell your tickets safely and securely from your smartphone! After downloading the app, you will be prompted to create an account or log in (if you do not already have an account). i spent the next 2 hours trying to get the axs app to work and get my tickets.
Select the tickets to sell, and then set your price and selling options. Upon purchasing tickets, your AXS tickets will be automatically added to your existing AXS account. AXS tickets are delivered to AXS accounts within 24-48 hours of the event . To transfer a ticket, view your order on The O2 Venue App and a transfer button will be presented at the bottom of your ticket.
Here we are. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. You can also create an account without purchasing tickets by going to AXS.com and enter some very basic account information. The event staff will scan this digital barcode to let you and your party into the event. Updated a few days later TL;DR: Call the merchant that issued the tickets. Review your transfer history within the AXS app by clicking on MY EVENTS and selecting TRANSFERRED. Can I have multiple tickets on one phone? Theyll just have to create an AXS account to claim their tickets. If you bought AXS tickets on StubHub and need to send them to a friend, transfer the tickets through your AXS account. Its up to you! Flew in for this show. Bought tickets for a group? i beat on stub hub until they agreed to refund my money, after they tried to weasle out of their 100% guarantee!--saying the problem was axs and not stubhub. There has to be some way, right.
AXS handles payment and delivery so buyers and sellers never interact with each other. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by the venue. A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. After you've transferred them, the recipient will get an email with steps to create or log into their AXS account to see the tickets. Remember, your friends can always transfer tickets back to you. This way your guests will be able to enter when they arrive using their own AXS Mobile ID. Sorry we couldn't be helpful.
How do I accept and access tickets sent through AXS? If you bought AXS tickets on StubHuband need to send them to a friend, transfer the tickets through your AXS account.
I bought two tickets to a New York Islanders game at Nassau Coliseum. Yes If you're not arriving as a group, you can transfer tickets to friends straight from your AXS account. If they already have an AXS account set up the tickets will go in their account automatically. When listing tickets, you decide how long your listing will be available for others to buy. As long as there are people who have tickets to sell, AXS Official resale is the best & safest place to find tickets and the only verified marketplace where fans can connect to buy and sell tickets. Once I filled out the survey they emailed me I received a response that I would be refunded the price of the tickets in 3-5 days.
On the review page, click the Transfer button to send the tickets. Now we just want to get rid of them ugh. Many fans find it best to TRANSFER the seats to their guests prior to the event. Official Tickets and Your Source for Live Entertainment | AXS.com Did you ever receive an email that the tickets were actually transfered to you or are you simply going off the delivery date. AXS Mobile ID via the AXS app is the only form of entry, but if you dont have access to a smartphone, you may use the credit card you used to purchase the tickets. Sign into your AXS Account and click Listings. Have been on hold 3+ hrs. Your guests will need to create an AXS account to receive tickets. If you already have an AXS account, the tickets will be transferred to your account automatically. Review listing information and choose Credit Card for payout. Cookie Notice Step 1: Download and Login into MLB Ballpark App Once the tickets have been transferred, you will need to Download the MLB Ballpark app via the iOS App Store or the Android Google Play Store. Are screenshots of the barcode valid for entry?
AXS FAQs I still don't see the tickets in the app and I don't trust a randomly generated QR code when it doesn't show me the event. AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the AXS mobile app and is the preferred admission method for the venue. You can also create an account without purchasing tickets by going to AXS.com and entering basic account information. Select the tickets to transfer and enter the recipient's information. It eliminates paper tickets and allows you to enter events quickly with the scanning of the AXS or venue app. In your AXS account, select the ticket icon or 'My Tickets', Choose which tickets to send and 'Transfer', Fill out the recipient's first and last name, their email address, and a message. Bought tickets for a group? If you already have an AXS account, the tickets will be transferred to your account automatically.
It got postponed and now we all cant go. Stubhub assured me my tickets would be available. Your AXS Mobile ID is the secure and unique code for all of your tickets, and all you need is the AXS app to use it (iOS or Android). After logging into the app, verify the tickets are available in the app. Click the Transfer button next to the event in your AXS account. What is AXS Official Resale and where do the tickets come from? What are my options here? Once I have downloaded the AXS App and AXS account, do I have to accept the transfer every time? SH eventually responded to my messages on social media (I had pinged them on FB, Twitter and IG, they only responded to FB and only after the concert, despite me messaging them for 2 months. I'm concerned about the hold times to get someone on the phone and that there was no resolution after today." Under this tab, you'll see event details and ticket barcodes for all your upcoming events. We called AXS from another phone while SH put me back on hold to get in contact with the seller again. If you call or message them and the event you are attending is not in the next 48 hours, they will be useless at helping you. Usually there is a waiting period of a few weeks. We are changing the way you register and sign-in to the StubHub Community. You may also review your transfers and purchase history at AXS.com. Guests can transfer the tickets back to you if they cant attend or you can cancel the transfer if they have yet to set up their AXS account. Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue. Fans can manage tickets digitally, transfer or sell tickets when needed (if applicable), and remain assured that all tickets are authentic and secure. Was told by stubhub back in June that they would get ahold of the seller and transfer the tickets, reassured not to stress day of event.
AXS App FAQ | Crypto.com Arena If available, youll see the option to get tickets with AXS Official Resale on the event page. OR. How do I use the Rockets App to enter the building? Ive used a tab with no cookies and not logged in and I still don't see them and that's fucked cause they'd be the cheapest ones available so not only am I getting screwed over cause no one can buy my tickets AXS is forcing people to pay a higher price than should be available. After that, the tickets will be theirs to use with the AXS app.